Kouga Call Centre Moves To 24-Hour Service As Severe Weather Hits Region

Credit: Kouga Municipality

Kouga Municipality has extended its Call Centre operating hours to 24 hours a day as severe weather continues to impact communities across the region.

Heavy rainfall has caused flooding, road closures and dangerous driving conditions in several areas. In addition, emergency teams continue to monitor rising water levels and respond to weather-related incidents as they develop.

The municipality has also urged residents to remain alert and to avoid unnecessary travel where possible.

Emergency Teams Remain On High Alert

Municipal officials, emergency services and infrastructure teams are working around the clock to assess damage, monitor flood-prone areas and support affected communities.

Meanwhile, several roads remain closed or hazardous due to flooding, mud, potholes and rockfalls. As conditions continue to change, authorities are encouraging residents to follow official updates and heed all safety warnings.

In some areas, emergency teams have also assisted residents affected by rising water levels.

Around-The-Clock Assistance Available

To support residents during the current weather emergency, Kouga’s Call Centre will operate 24 hours a day until Friday.

As a result, residents can report emergencies, request assistance and obtain updated information at any time of the day or night.

Residents can contact the Call Centre on 042 200 2200.

Alternatively, they can send a WhatsApp message to 081 760 9183.

Community Asked To Stay Vigilant

The municipality continues to urge residents to prioritise safety.

Therefore, motorists should avoid flooded roads, obey road closure signs and remain aware of rapidly changing conditions.

Furthermore, residents living in low-lying areas should monitor official announcements and take precautions where necessary.

Kouga Municipality said further updates will follow as weather conditions develop across the region.

Road Closures And Flooding Alerts Across Kouga

Kouga residents are urged to exercise caution as persistent rainfall continues to impact roads across the region.

Several roads have been closed, while others have become hazardous due to flooding, potholes, mud, and rockfalls. Kouga Municipality’s Roads and Stormwater Department is monitoring conditions and assessing affected areas.

Felix Street Closed In Humansdorp

Felix Street in Humansdorp is currently closed.

The road has deteriorated significantly due to saturated ground conditions. Small vehicles face a high risk of becoming stuck.

Motorists should use Lawrence Street as an alternative route.

Hazardous Conditions On The R102

Drivers are advised to avoid the section of the R102 between Mondplaas and Steel Bridge.

Current hazards include:

  • Water across the roadway
  • Numerous potholes
  • Poor road conditions
  • Reduced visibility

Travel should only be undertaken if absolutely necessary.

Further along the R102, past the Ferry Turn-off towards Thornhill, rockfalls have been reported. Continued rain may trigger additional falls.

Gamtoos River Road Difficult To Access

The gravel road running along the Gamtoos River has become extremely muddy.

Normal passenger vehicles and light delivery vehicles are likely to experience difficulties.

Flooding Reported At Several Locations

Floodwaters are affecting a number of areas across Kouga.

Motorists should avoid:

  • Corner of Duine and Haring Streets
  • Dolphin Drive, Ocean View
  • Apiesdraai
  • St Croix
  • Gamtoos Mondplaas Turn-off on the R102

Officials report that water levels continue to rise in several locations.

Safety First

Kouga Municipality urges motorists to follow these safety guidelines:

  • Never drive through floodwater.
  • Turn around if water crosses the road.
  • Follow all road closure signs.
  • Obey instructions from emergency personnel.
  • Expect conditions to change rapidly.

Emergency services remain on high alert and will continue monitoring the situation.

Further updates will be issued as conditions develop.

Credit: Kouga Local Municipality

Mattresses and Blankets Needed Across Kouga – Municipality-driven donations drive

Kouga Local Municipality has issued an urgent appeal for mattresses and blankets as severe weather conditions approach the region.

The municipality is calling on residents to support vulnerable community members who may be affected by the expected cold, wet conditions. Community assistance plays an important role during periods of challenging weather, especially for families and individuals who have limited resources.

Donation Drive Underway

Residents are encouraged to donate mattresses and blankets to help provide warmth, comfort and protection during the coming days.

Every donation has value. A single blanket or mattress can make a significant difference to someone facing cold and difficult conditions.

As weather systems move into the area, the municipality is working with emergency services and community partners to prepare for possible impacts. At the same time, residents have an opportunity to support those who may need assistance.

Where To Drop Off Donations

Donations can be delivered to any of the following collection points:

Humansdorp Fire Station

Jeffreys Bay Fire Station

St Francis Bay Fire Station

These stations are serving as collection hubs for the donation campaign.

Mattresses and Blankets Needed

Community Support Matters

Kouga has a strong history of community spirit. Time and again, residents have stepped forward to help neighbours during periods of hardship.

This appeal provides another opportunity for the community to work together and support those who may be most affected by the approaching weather conditions.

In addition, the municipality has thanked residents for their continued kindness and generosity. Officials said that community support can have a meaningful impact on the lives of vulnerable people.

For enquiries regarding donations, residents can contact Annelise Rossouw on 071 482 2428.

The municipality encourages residents who are able to assist to drop off mattresses and blankets as soon as possible. Early donations will help ensure that support reaches those who need it most before the severe weather arrives.

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