New interactive tablet at Kouga Local Municipality enhances service delivery

New interactive tablet at Kouga Local Municipality enhances service delivery

Residents of Kouga Local Municipality can now enjoy easier and more efficient access to municipal services thanks to the installation of a new tablet in the foyer of the Main Building in Jeffreys Bay, located at 33 Da Gama Road.
This innovative addition aims to streamline service delivery and provide residents with convenient, on-the-go access to essential municipal resources.
The newly acquired tablet offers a user-friendly interface, enabling residents to access a wide range of municipal services at the touch of a button. Whether it’s paying bills, checking account statuses, or accessing important municipal information, the tablet provides a seamless experience that saves time and effort.
Moreover, the tablet serves as a gateway to the municipal portal, where residents can easily manage their accounts, make payments, and access various services offered by the municipality.
The introduction of the tablet aligns with the municipality’s commitment to improving service delivery and enhancing the overall resident experience.
By providing this modern, convenient tool, the municipality aims to:
 Increase accessibility: Residents can now access municipal services and information more easily.
 Improve efficiency: The tablet streamlines processes such as bill payments and account management, allowing for quicker and more efficient transactions.
 Enhance digital literacy: Offering internet access and an intuitive interface, the tablet helps residents become more comfortable with using digital tools and online services.
The installation of the tablet in the foyer of the Main Building is part of Kouga Municipality’s broader vision of becoming a smart municipality. By integrating technology into service delivery, the municipality aims to create a more connected, efficient, and responsive community.
Residents are encouraged to take advantage of this new resource and experience the ease and convenience it brings to managing municipal services.

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