Important info for Kouga Municipal payments and account holders
Kouga Municipal cashiers to close at noon on 30 June & Residents asked to re-register for municipal online service
Residents are asked to take note that all municipal pay-points (cashiers) will close at 12 noon on Friday, 30 June 2017.
Kouga Executive Mayor Elza van Lingen said the early closure was necessary so as to allow the municipality to close off its books for the 2016/2017 financial year.
Friday, 30 June 2017, will be the last day of the current financial year.
She said the arrangement would only affect those wanting to make payments directly at municipal offices, including the Kouga Traffic Department at Humansdorp.
Residents will still, however, be able to make internet banking payments or pay at external pay-points such as the Post Office, pay@, Ackermans, Shoprite/Checkers/Usave, Spar, Pick n Pay, Pep Stores, EasyPay, My eBills and Boxer.
Residents asked to re-register for municipal online service
Residents and ratepayers who registered during the months of March 2017 and April 2017 to receive their municipal accounts via email have been asked to re-register.
Kouga Executive Mayor Elza van Lingen said that data added to the system during these two months was lost when the service providers’ server crashed.
“We humbly apologise for the inconvenience, and would like to assure residents that additional back-up measures have been introduced to prevent this from happening again,” she said.
Those who registered during March and April 2017 are asked to contact the municipality’s Income Department at Jeffreys Bay to verify that they are still registered or to obtain a new access key to re-register.
Those affected can phone 042 200 2138 (Patrick), 042 200 2135 (Trevor) or 042 200 2263 (Centelle).
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084 2055 388