Kouga Municipality - logoThe Kouga Council is in full support of the 21-day lockdown announced by President Cyril Ramaphosa last night to curb the spread of the coronavirus (Covid-19).
The municipality’s political and administrative leadership will be meeting with all relevant stakeholders to ensure that we are ready to implement whatever is required to protect our residents from the virus. 
We ask our communities to remain calm as the President has made it clear that food stores and medical services will remain open during the lockdown. If you need to go out to buy food, please avoid taking anyone with you. It is safest to go alone and take the necessary precautions as far as possible.
Law enforcement and the municipality’s essential services staff will continue working to ensure our communities are safe and serviced. 
We urge everyone to adhere to the President’s call – please stay home, look after one another and check official government channels for updates and clarity regarding the lockdown directives. Kouga will also be sharing these updates on our Facebook page. 
Let’s take this extraordinary action to stop the spread of the coronavirus and keep Kouga safe.

Kouga Municipality restricts access to buildings

In line with national safety precautions against the spread of the coronavirus Covid-19 Kouga Municipality would like to discourage residents from visiting municipal buildings.

Community halls will, furthermore, be closed for public functions for at least the next four weeks while the East Cape Department of Sport, Recreation, Arts and Culture has also ordered that all libraries be closed.

“Residents and visitors are encouraged to make use of the municipality’s telephonic and electronic systems to pay their accounts, as well as for account and service-related queries,” Kouga Executive Mayor Horatio Hendricks said.

He said while the municipality’s daily operations would continue, strict access control would be applied at municipal buildings.

“This is necessary for the safety of both our staff and the public. We regret the inconvenience, but it is an essential safety precaution in these extraordinary times,” he said.

Details on how to make electronic payments are printed on municipal accounts.

Account queries with regard to services can be emailed to lmqina@kouga.gov.za or yjayiya@kouga.gov.za.

Property rates and tax-related queries can be emailed to rbrown@kouga.gov.za

Account balance queries, service requests and complaints can be directed to the Kouga Call Centre at 042 200 2200 (option 4) or reported through the Link service delivery app.

The Link Powered by Vodacom app can be downloaded for free from Google Play or the App Store.

Media Release