ESSENTIAL service delivery will continue across Kouga during the nationwide Cornonavirus (Covid-19) 21-day lockdown.
This is the assurance of Executive Mayor Horatio Hendricks as thousands of Kouga residents prepare to stay home from midnight on 26 March till midnight on 16 April.
Hendricks said that municipal services considered “critical” would continue during this time.
“Refuse will still be collected on the usual days, sewer tanks will be emptied, drinking water will be treated to the required standard and electrical staff will be ready to deal with any power interruptions,” he said. 
“The Kouga Call Centre will also be operational for communities to log service requests or report faults.”
He said certain municipal operations would, unfortunately, be interrupted temporarily.
“In terms of national guidelines road resealing and the filling of potholes are not considered critical during this time. Our road repair programme will, therefore, be suspended for the duration of the lockdown,” he said.
“This is also true for grass-cutting and general infrastructure maintenance.”
He said the Kouga Traffic Department would be closed for licence and registration applications.
“However, our Traffic officers, along with the municipality’s Law Enforcement and Security sections, will still be working to help keep communities safe.”
He said all municipal units and facilities, including beaches and parks, would be closed to the public.
“Account balance queries can be directed to the call centre while residents are encouraged to make use of internet banking or alternative paypoints to pay their accounts.”
The Kouga Call Centre can be contacted on 042 200 2200 (option 5). Service requests and complaints can also be reported to the call centre or through the Link service delivery app, which can be downloaded for free from the App Store or Google Play.
Hendricks encouraged all communities to adhere to the requirements of the lockdown.
“There is no need to panic. Food stores and medical services will remain open, but we ask residents not to go out unless it is absolutely necessary. If you need to buy food, avoid taking anyone with you. It is safest to go alone and take the necessary precautions.
He said arrangements were also being made to ensure that those who are homeless have a place to stay during this time.
“The municipality has, furthermore, in partnership with stakeholder groups been distributing soap and information pamphlets to disadvantaged areas.
He said donations could also be made to the Kouga Mayoral Fund to purchase food and essential supplies for those families who have nothing. Should you wish to make a donation, please send an email to    
“We urge everyone to adhere to the President’s call – please stay home, look after one another and check official government channels for updates,” Hendricks said.
“Let’s take this extraordinary action to stop the spread of the coronavirus and keep Kouga safe.”
Koga Lockdown essential services

Niklaas Draai (left) and Fumanekile Lloyd (second right) from Kouga Municipality were part of the joint awareness drive at Thornhill this week. Here they make sure Lungelwa Gidi and Kholeka Booi have soap for their homes and flyers with information on how to avoid contracting or spreading the virus.

No controlled burns allowed during lockdown

Approval has been withdrawn for all controlled burns until further notice.

Kouga Community Services Portfolio Councillor Daniel Benson said this step was necessary in view of the pending Coronavirus (Covid-19) lockdown.

“All permit holders and farmers are, therefore, asked to take note that no prescribed controlled burns may happen and that no new permits will be issued until further notice,” he said.

“This decision is made in consideration of the 21-day lockdown period to stop the spread of the Coronavirus.”

He urged all those affected to adhere to the ban.

“Burning without a permit is punishable by a fine of R2 500 in accordance with the National Veld and Forest Fire Act 101 of 1998.

He said Kouga’s Fire and Disaster Management Services would remain open during the lockdown period to respond to emergencies.

“Our fire stations are open and ready to serve our communities during this extraordinary time.”

Control burning banned

Water rationing to Hankey and Patensie lifted for Covid-19 lockdown

Water rationing to Hankey and Patensie will be lifted temporarily for the duration of the nationwide 21-day Coronavirus (Covid-19) lockdown.

Kouga Executive Mayor Horatio Hendricks confirmed today that the temporary suspension of water rationing was approved so as to enable the communities of Hankey and Patensie to safeguard themselves against the disease.

“Washing your hands regularly with soap and water, for at least 20 seconds, is one way you can help prevent the spread of the virus,” he explained.

“That is why the municipality and Gamtoos Irrigation Board immediately took steps to have water rationing lifted after the President’s declaration of a national State of Disaster last week.

“We are very grateful to the Gamtoos Irrigation Board for supporting us in this and for making it possible.”

He said the lifting of the rationing meant that Hankey and Patensie would once again have water in their taps for the full day until midnight on April 16 when the lockdown comes to an end.

“We would like to remind these communities that the level of the Kouga Dam is dangerously low. It dropped to below 16% this week and continues to decrease.

“Residents are, therefore, still urged to use water extremely sparingly despite the temporary lifting of water rationing,” he said.

Residents are reminded that, in addition to punitive water tariffs, the current water restrictions prohibit the connection of a hose pipe or an irrigation system to taps supplying water from the municipal system.

Pools, ponds and fountains may not be filled or topped up with municipal water.

Washing paved areas, roofs, walls and similar structures with municipal water is also not allowed.

Residents are further encouraged to save their bath or shower water and to use this to flush their toilets.