Water outages at St Francis Bay and Cape St Francis

Intermittent water supply over next three weeks in Cape St Francis and St Francis Bay

Water discreteness will be conducted at Sea Vista and Cape St Francis over the next three weeks and could lead to water outages for up to four hours in these areas. 

Kouga Infrastructure and Engineering Councillor Freddy Campher said expert contractors had been appointed to carry out the tests, aimed at helping to combat water losses.

“The Re-Solve/EAS Joint Venture has been tasked to conduct discreteness testing in order to optimise the water reticulation system, as well as to locate potential leaks,” he said.

Campher warned that the tests could lead to a drop in water pressure or water interruptions for up to three hours in the areas where the teams were working.  

Tests will be conducted in the residential area of Sea Vista next week, from 18 to 20 March, and in Cape St Francis the following week, from 25 to 27 March. Tests will then be conducted at the Sea Vista industrial area from 27 to 29 March.

“Residents will most likely experience a disruption of the water supply on the first or second day, but we recommend that they also prepare for possible interruptions on the third day.”   

He said the teams would be easily identifiable as they will be wearing brightly coloured safety vests and carrying ID cards.

“They will also be making use of branded vehicles and will have a letter signed by Kouga Municipality, indicating the activities to be undertaken.

“We ask that residents be patient during the execution of these activities in order to help us reduce water losses and ensure ongoing reliable service delivery to all residents.”

Media Release Kouga Municipality

Standing up for Kouga’s disabled

Eight Kouga residents benefit from Wheelchair Wednesday campaign. 

Eight Kouga residents are the proud new owners of their own set of wheels thanks to the Wheelchair Wednesday campaign. 

Ursula Jonkers thanks Mayor Horatio Hendricks. Looking on are Portfolio Councillor Freddy Campher and Ward Committee member Xolisa Ntozini.

Mayor Horatio Hendricks and his team last week delivered eight new wheelchairs to the residents, among them two double amputees and three women who could not leave their homes for years because of their lack of mobility. 

“It’s been an absolute joy to deliver the wheelchairs to the respective families and we trust that it will open new opportunities for each of the beneficiaries,” said Hendricks. 

“As a Council, we are on course to take our communities where they want to go, and we want everyone to be able to move forward together. We’re not leaving anyone behind.” 

Mita Leander, whose husband Wentzel was among the beneficiaries, said it was a great day for them. 

“We are so grateful that the Mayor and the councillors saw our need and went the extra mile to help us,” she said. 

Ursula Jonkers, a double amputee renowned for being out and about in the community, was also delighted to receive a chair of her own to replace the rickety loaner she had been using. 

All smiles, she even challenged the Mayor to a wheelchair race, confident that she would triumph. 

Hendricks said the wheelchairs were a donation from the Association for the Physically Disabled (APD) Nelson Mandela Bay following Kouga’s participation in the 2018 Wheelchair Wednesday campaign. 

“The campaign was an eye-opener and gave us a taste of how difficult it is for disabled persons to access things and places most of us take for granted. We are more determined than ever to do all we can to make the whole of Kouga, including our municipal buildings, more accessible to everyone.” 

He said two ramps at the municipality’s headquarters in Jeffreys Bay had already been adjusted to make it easier for wheelchair-users to negotiate. 

Karel and Ansie Herselman were overjoyed to receive a wheelchair and visit from Mayor Horatio Hendricks.

Media Release Kouga Municipality

Municipal account queries made easier

Kouga Municipality is making it easier for residents to check their account balances.

Bryan Dhludhlu

Corporate Services Portfolio Councillor Bryan Dhludhlu said Kouga Call Centre operators were being trained to assist the municipality’s Revenue section with the flood of balance queries they receive when account payments are due.

“Many people don’t want to wait for their accounts to reach their post boxes or inboxes and thus phone to know how much they owe

“As a result, it’s often difficult to get through to the Revenue section because of the many walk-in and telephonic queries they receive. ” he said.

” This has been a great frustration for residents, hence, we have started training our Call Centre operators to assist with balance queries as well. This will enable the Revenue section to focus on other account-related queries and speed up how quickly we can help residents.”

He said the municipality was also looking at sending out SMS’s to alert people when their accounts are due and what the balance is.

” We would like to encourage all account holders to ensure that the municipality has your correct cell phone numbers. You can do so by contacting our Revenue section telephonically or visiting them at your nearest municipal office.”