Kouga Municipality - logoCertificates to inspire service excellence

Two Kouga municipal employees were commendedwith Certificates of Service Excellence for delivering outstanding service to the public at a recent meeting of the Kouga Council.

Mandy Jantjies, a senior services clerk in the municipality’s Revenue Department at St Francis Bay, and Dial Titus, superintendent: Technical Services at Jeffreys Bay, were awarded Certificates of Service Excellence.

Executive Mayor Elza van Lingen said that the certificate programme had been introduced so as to “recognise instances of outstanding service delivery and to nurture a culture of service excellence among municipal employees”.

 She said the programme was linked to the municipality’s new vision, “Good Governance through Service Excellence”, which was adopted by the Council in December 2016.

 “Kouga has many fine and dedicated workers. It is important that we, as councillors, recognise and support their efforts as well,” she said.

Certificates of Service Excellence

Kouga Speaker Horatio Hendricks (left) and Executive Mayor Elza van Lingen (right) award the first Certificates of Service Excellence to Mandy Jantjies and Dial Titus.


More on Water Restrictions

Save Water

Readers are encouraged to pay attention to the following information on water restrictions.

Full list of water restrictions, including exemptions and special conditions. Those using boreholes should take note of the signage requirement

In terms of Section 4 of the Water Services Act 108 (No 108 of 1997)and Clause 31 of the Water & Sanitation Services By Law the following will be prohibited from immediate effect:

  1. The use of water obtained from the Municipality’s water supply system for:

(a) watering gardens, lawns, grassed areas, flower beds, racecourses, sports fields, bowling greens, golf greens and fairways, croquet lawns, turf wickets, ploughing fields and the like;
(b) topping up or filling fountains, ornamental ponds and the like;
(c) filling swimming and paddling pools;
(d) washing paved areas, walls, roofs, buildings and similar structures.

  1. The use or operation of:

(a) hosepipes;
(b) sprinklers, sprinkler and drip systems;
(c) automatic swimming pool fillers;
(d) automatic urinal flushing systems;
(e) the connection of a hosepipe or any form of irrigation system to a tap supplying water from the Municipality’s water supply system unless for the purposes permitted in terms of this notice.


  1. The use of reclaimed water or water obtained from sources other than the Municipality’s water supply system.
  2. Watering gardens, lawns, grassed areas and flower beds by means of a hand held container.
  3. The use or operation of a hose pipe or sprinkler system for fire fighting.
  4. The filling of a new pool on completion of initial construction.
  5. Commercial vehicle washing business where at least 70 % of the water is recycled. (Vehicle washing by means of a hand held container is permitted)
  6. Watering of plants, trees and shrubs in commercial, state and municipal nurseries.
  7. The filling of municipal swimming pools and swimming pools at hotels, fitness centres, medical care centres, schools, educational institutions and institutions of higher education.
  8. The prohibitions contained in this notice shall not apply in any case specifically exempted, in writing, by the Director: Infrastructure, Planning and Development.


  • Notice boards must be prominently displayed where water from sources other than the Municipality’s water supply system is used for irrigation.
  • Land owners must notify the Infrastructure, Planning and Development Directorate in writing of the existence of boreholes on their property.
  • Land owners must apply to the Department of Water & Sanitation for the intention to sink boreholes and also notify Kouga Local Municipality.
  • All consumption must be reduced by at least 15% and failure to achieve this will result in Kouga Local Municipality being forced to impose stricter measures.
  • The contravention of this prohibition constitutes a criminal offence.

The Infrastructure, Planning and Development Director, Mr V. Felton, can be contacted at tel 042 200 2200 or email vfelton@kouga.gov.za or egomez@kouga.gov.za

Press release from Kouga Municipality – edited